At Golden Stadium, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights when using goldenstadium.co.uk (the “Site”).

1. Information We Collect

A. Information You Provide

When you place or attempt to place an order, we may collect:

·        Name

·        Billing and delivery addresses

·        Payment details (processed securely by our payment provider – we never store full card details)

·        Email address

·        Phone number

B. Information Collected Automatically

When you browse the Site, we may collect:

·        IP address

·        Browser type and settings

·        Time zone

·        Cookies on your device

·        Pages or products viewed

·        How you interact with the Site

2. How We Use Your Data

We use your personal data to:

·        Process and deliver your orders

·        Communicate with you about your order or account

·        Detect and prevent fraud or security issues

·        Improve the performance of our website

·        Provide tailored offers or marketing (only if you have given consent)

3. Sharing Your Data

We only share your information with trusted partners when necessary:

·        Ecommerce platform – to operate our online store

·        Payment providers – to process transactions securely (PayPal)

·        Delivery services (Royal Mail) – to ship your order

·        Analytics providers (e.g., Google Analytics) – to monitor performance

We may also share data if required by law or to protect our rights.

You can opt out of Google Analytics here.

4. Cookies

We use cookies to:

·        Keep your shopping basket active

·        Save your preferences

·        Analyze website usage

You can manage or disable cookies through your browser settings. Learn more at All About Cookies.

5. Marketing & Advertising

With your consent, we may use your data to show you relevant ads through:

·        Facebook (Ad Preferences)

·        Google (Ad Settings)

You can also opt out via the Digital Advertising Alliance.

6. Your Rights (UK & EU)

Under UK GDPR, you have the right to:

·        Access the personal data we hold about you

·        Request corrections

·        Request deletion (subject to legal obligations)

·        Withdraw consent for marketing at any time

·        Request data portability

To exercise these rights, contact us at support@goldenstadium.co.uk.

7. Data Retention

We keep order details for business and legal purposes (e.g., tax records) unless you request deletion.

8. Security

We use SSL encryption and secure systems to protect your data. While no system is completely secure, we take appropriate steps to safeguard your information.

9. Minors

Our Site is not intended for use by anyone under 18.

10. Contact Us

If you have questions or concerns about this policy, please contact us:

📧 Email: support@goldenstadium.co.uk
📍 Address: 37 Hawthorn St, Grangemouth, FK3 8NB, United Kingdom
📞 Phone: +44 7965 663880